Digital wallets: the great disruptor of consumer payments - Rize ETF

2020 was a milestone year for digital wallets, with COVID-19 providing the impetus for wider adoption as consumers reduced cash usage given concerns over virus transmission, and limited mobility restricting access to ATMs.

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... As e-commerce surged, the use of digital wallets for online purchases saw growth across both high-value and smaller transaction purchases, significantly reducing the trend of cash on delivery. This was particularly evident in Asia Pacific, North America, and Middle East and Africa. Nearly two thirds of digital consumers globally used a digital wallet to purchase products in a physical store or online during the past 12 months.

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