The COVID-19 crisis is threatening to change the world of work forever. Industries such as hospitality, tourism and aviation may re-emerge permanently altered. In other sectors, such as high street retail, the pandemic is accelerating the demise of business models which were already under considerable stress. Elsewhere, in areas like information technology or financial services, there is a wholesale rethink as to the idea of work itself – where it is carried out, who does it and how.
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