Engagement case study: Royal Bank of Canada – Federated Hermes Limited

Federated Hermes Limited challenged Royal Bank of Canada (RBC) to demonstrate artificial intelligence leadership and publish governance principles for the ethical use of AI in a format accessible to stakeholders.

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... With the growing use of artificial intelligence (AI) in financial services, Federated Hermes Limited were concerned about data governance, fairness, algorithm biases and accountability of AI tools implemented by Royal Bank of Canada.

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